Relevance verified: 05/04/2026
Operator Details
Fairspin is owned and operated by Techcore Holding B.V., a company registered and incorporated under the laws of Curaçao, bearing company registration number 151612, with its registered address at Abraham Mendez Chumaceiro 03, Willemstad, Curaçao. Payment processing services in connection with the platform are provided by Fabeltra Ltd, a company incorporated under the laws of Cyprus, with company registration number 399178, and registered office at Boumpoulinas, 1-3 Bouboulina Building, 4th Floor, Flat/Office 42, 1060, Nicosia, Cyprus.
Gaming Licence
Techcore Holding B.V. holds a valid online gaming licence issued by the Curaçao Gaming Authority (CGA), licence number OGL/2024/222/0540. This licence authorises the operator to offer remote gambling services in accordance with the regulatory framework established by the Curaçao Gaming Authority. The licence is subject to ongoing compliance obligations, periodic review, and the authority of the CGA to impose conditions, suspend, or revoke the licence in the event of a breach of applicable regulations.
Players are advised that the Curaçao Gaming Authority serves as the primary regulatory body overseeing the conduct of Techcore Holding B.V. Any queries regarding the validity of the licence or the regulatory standing of the operator may be directed to the CGA through its official channels.
Territory of Service and Age Restrictions
Fairspin provides its services to eligible customers in permitted jurisdictions in accordance with its licence conditions. It is the responsibility of each player to ensure that accessing and using the platform is lawful in their country or territory of residence prior to registration.
Access to Fairspin is strictly prohibited for individuals under the age of 18 years. The operator maintains robust age verification procedures as part of its onboarding process and reserves the right to request documentary evidence of age at any stage of the customer relationship. Any account found to belong to a person under the minimum age requirement will be immediately suspended, and any funds held therein will be dealt with in accordance with applicable regulatory guidance.
Anti-Money Laundering and Know Your Customer Policy
Techcore Holding B.V. operates in full compliance with applicable anti-money laundering (AML) legislation and international standards, including the recommendations of the Financial Action Task Force (FATF). The operator maintains a comprehensive AML and Know Your Customer (KYC) programme designed to prevent the use of its platform for money laundering, terrorist financing, or any other illicit financial activity.
As part of its KYC obligations, the operator requires all customers to provide satisfactory proof of identity, proof of address, and, where applicable, proof of source of funds or source of wealth. These checks are conducted prior to the processing of withdrawals and may be initiated at any point during the customer relationship where the operator identifies a transaction or pattern of activity that warrants further scrutiny.
The operator conducts ongoing monitoring of customer transactions and maintains internal reporting procedures in line with its obligations under applicable law. All suspicious activity is reported to the relevant competent authorities in accordance with statutory requirements. Customers are advised that failure to provide requested documentation within a reasonable timeframe may result in restrictions being placed on their account.
Data Protection
Techcore Holding B.V. is committed to processing personal data in a lawful, fair, and transparent manner, in accordance with applicable data protection legislation. Personal data collected from customers is used solely for the purposes of account administration, identity verification, regulatory compliance, fraud prevention, and the provision of services.
The operator implements appropriate technical and organisational security measures to safeguard personal data against unauthorised access, disclosure, alteration, or destruction. Data is retained only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations.
Customers have the right to access, rectify, erase, or restrict the processing of their personal data, subject to applicable exemptions. Requests relating to the exercise of data subject rights should be submitted to the operator’s designated data protection contact via the details provided in the Privacy Policy, which is available on the website.
Responsible Gambling
Techcore Holding B.V. recognises its obligations as a responsible operator and is committed to promoting safer gambling practices among its customers. The operator acknowledges that gambling may pose risks to vulnerable individuals and has implemented a range of tools and safeguards to support responsible play.
Customers may utilise the following responsible gambling tools available through their account:
Deposit Limits: Customers may set daily, weekly, or monthly deposit limits to control the amount of funds deposited within a given period.
Session Limits: Customers may restrict the duration of individual gambling sessions.
Loss Limits: Customers may set limits on the total amount of losses permissible within a defined timeframe.
Self-Exclusion: Customers who consider that their gambling has become problematic may request a self-exclusion from the platform for a minimum period, during which they will be unable to access their account or open a new account with the operator.
Reality Checks: Periodic on-screen notifications may be activated to remind customers of the time elapsed during an active session.
The operator encourages customers who believe they may be experiencing difficulties related to gambling to seek independent assistance from recognised support organisations. These include, but are not limited to, GamCare (www.gamcare.org.uk), BeGambleAware (www.begambleaware.org), and Gambling Therapy (www.gamblingtherapy.org). Access to these organisations is free of charge and independent of the operator.
Dispute Resolution
In the event that a customer has a complaint or dispute in connection with the services provided by Fairspin, the customer is encouraged to contact the operator’s customer support team in the first instance. The operator undertakes to acknowledge all complaints within a reasonable period and to provide a substantive response following an internal investigation.
If a complaint is not resolved to the customer’s satisfaction through the operator’s internal complaints procedure, the customer may escalate the matter to the Curaçao Gaming Authority as the competent regulatory body. Details of the complaints and dispute resolution process are set out in the operator’s Terms and Conditions, which are available on the website.
The operator is committed to resolving all disputes in a timely, fair, and transparent manner, in accordance with its licence obligations and applicable law.
Contact Information
For enquiries relating to licensing, regulatory compliance, or any of the matters set out on this page, customers may contact the operator through the official support channels listed on the Fairspin website.
This page is provided for informational purposes and reflects the operator’s legal and regulatory standing as at the date of publication. The operator reserves the right to update this information in the event of any material change to its regulatory status or corporate structure.