Relevance verified: 05/04/2026
1. Introduction and Acceptance
These Terms and Conditions govern the relationship between you and Fairspin Casino, operated by a company registered at 25 Ducie Street, Manchester M1 2JW, United Kingdom, holding a licence issued by the UK Gambling Commission under licence number OGL/2024/222/0540.
By creating an account, accessing any part of the website at fairspin-casino-uk.com, or placing any wager, you confirm that you have read, understood and agree to be bound by these Terms and Conditions in their entirety. If you do not agree, you must not use this website or any of its services.
These Terms and Conditions are governed by the laws of England and Wales and are subject to the regulatory framework established by the Gambling Act 2005 and the licence conditions and codes of practice published by the UK Gambling Commission.
2. Eligibility and Account Registration
2.1 Age Requirement
Gambling services on this website are available exclusively to individuals who are 18 years of age or older. It is a criminal offence under UK law for anyone under the age of 18 to gamble, and it is equally an offence for any person to facilitate gambling by a person under 18. Fairspin Casino employs robust age verification procedures and reserves the right to request documentary proof of age at any time. Any winnings obtained prior to successful age verification will be withheld and may be forfeited.
2.2 Registration
To use real-money services, you must register a personal account. During registration, you are required to provide accurate, complete and up-to-date information, including your full legal name, date of birth, residential address and a valid email address. You must notify Fairspin Casino promptly of any changes to this information.
Each individual may hold only one registered account. Duplicate accounts will be closed without notice, and any balances may be voided. You are prohibited from opening an account on behalf of another person.
2.3 Verification
Fairspin Casino is required by law to verify your identity, source of funds and, where applicable, source of wealth before processing withdrawals or at any point during your use of the service. This process, commonly referred to as Know Your Customer (KYC) compliance, forms part of our obligations under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. Acceptable documents include a valid passport, driving licence, recent utility bill or bank statement. Failure to provide satisfactory documentation within the timeframe requested may result in suspension or permanent closure of your account.
3. Account Security
You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. Fairspin Casino will not be held liable for any loss or damage arising from unauthorised access to your account where you have failed to take reasonable steps to protect your credentials.
If you suspect that your account has been accessed without your authorisation, you must contact Fairspin Casino immediately at [email protected] or call +44 161 850 2394.
4. Deposits and Withdrawals
4.1 Deposits
Fairspin Casino accepts deposits via the following payment methods: Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, Tether (USDT) and Ethereum. All transactions are processed in pounds sterling unless otherwise specified. Minimum and maximum deposit limits apply and are displayed at the cashier. Deposits are generally credited instantly or within a short processing window depending on the payment method used.
You must only use payment methods registered in your own name. Third-party payments are strictly prohibited and will result in account suspension and return of funds where technically possible.
4.2 Withdrawals
Withdrawal requests are processed once all applicable identity verification requirements have been satisfied. Fairspin Casino aims to process withdrawal requests promptly; however, processing times may vary depending on the payment method and the outcome of any additional security checks that may be required.
Withdrawals will be returned to the same payment method used for the original deposit where possible, in line with anti-money laundering obligations.
4.3 Cryptocurrency Transactions
Where you use cryptocurrency to deposit or withdraw, the value of your transaction will be converted at the prevailing exchange rate at the time of processing. Fairspin Casino accepts no responsibility for fluctuations in the value of cryptocurrency assets.
5. Bonuses and Promotional Offers
5.1 General
From time to time, Fairspin Casino may offer bonuses, free spins or other promotional incentives. All promotions are subject to specific terms that will be communicated at the time the offer is presented. These bonus-specific terms form part of these general Terms and Conditions.
5.2 Wagering Requirements
Unless stated otherwise, bonus funds are subject to wagering requirements before they or any winnings derived from them can be withdrawn. The specific wagering requirement applicable to each promotion will be clearly stated in the promotion’s terms.
5.3 Misuse of Promotions
Fairspin Casino reserves the right to void bonuses and any associated winnings if it has reasonable grounds to suspect that a bonus has been claimed or used in bad faith, through collusion, or by exploiting a technical error. This includes but is not limited to the use of multiple accounts, the use of automated software or artificial intelligence tools to gain an unfair advantage, or any other behaviour that is contrary to the spirit of the promotion.
6. Gambling Rules and Fair Play
6.1 Games
All games available on Fairspin Casino use certified random number generators (RNG) or, in the case of live dealer games, physical dealing equipment monitored by independent studios. The return-to-player (RTP) percentage for each game is displayed within the game information section.
6.2 Technical Errors
In the event of a technical failure, system malfunction or error that affects the outcome of a game or a transaction, Fairspin Casino reserves the right to void the relevant game round or transaction. Bets that have been accepted and games that have been completed prior to any verified error are generally considered valid.
6.3 Prohibited Conduct
The following activities are strictly prohibited:
- Using any software, device or other means to gain an unfair advantage over the house or other players.
- Attempting to reverse-engineer, modify or interfere with any part of the platform.
- Engaging in any form of collusion with other players.
- Placing bets that hedge or offset each other for the purpose of clearing bonus requirements without genuine wagering activity (commonly referred to as bonus abuse).
Any account found to be engaged in prohibited conduct will be suspended and the matter may be referred to the UK Gambling Commission or relevant law enforcement authorities.
7. Responsible Gambling
Fairspin Casino takes its obligations under the UK Gambling Commission’s Social Responsibility Code Provisions seriously. We are committed to providing a safe and fair gambling environment and offer the following tools to all registered players.
7.1 Deposit Limits
You may set daily, weekly or monthly deposit limits on your account at any time via the responsible gambling section of your account. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.
7.2 Loss Limits
You may set a cap on the amount you are willing to lose over a defined period. The same rules regarding immediate effect upon reduction apply.
7.3 Session Time Limits
You may restrict the amount of time you spend gambling in a single session. An alert will be displayed when your set limit has been reached.
7.4 Reality Checks
You may activate periodic reminders that display the duration of your current session and a summary of your session activity.
7.5 Self-Exclusion
If you feel that your gambling is becoming problematic, you may request a self-exclusion period of a minimum of six months through your account settings or by contacting our support team. During a period of self-exclusion, you will not be permitted to access the gambling services, and Fairspin Casino will take reasonable steps to prevent any marketing communications from being sent to you.
Self-exclusion requests are actioned within 24 hours. Once a self-exclusion is in place, it cannot be reversed before the minimum period has elapsed.
7.6 GAMSTOP
Fairspin Casino participates in the National Self-Exclusion Scheme operated by GAMSTOP. If you register with GAMSTOP, your self-exclusion will apply across all UK-licensed gambling operators participating in the scheme.
7.7 Support Organisations
We encourage any player who is concerned about their gambling to seek independent support. Organisations such as GamCare, BeGambleAware and Gambling Therapy provide free, confidential assistance.
8. Anti-Money Laundering
Fairspin Casino operates in full compliance with the Proceeds of Crime Act 2002 and the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. We are required by law to report any suspicious activity to the National Crime Agency (NCA) and to freeze accounts where there are reasonable grounds to suspect money laundering or terrorist financing. We are not obliged to notify you in advance if we are conducting a review under these obligations.
9. Data Protection and Privacy
The collection, storage and processing of your personal data is governed by our Privacy Policy, which forms part of these Terms and Conditions and is available at fairspin-casino-uk.com/privacy-policy. Fairspin Casino processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Your data will be used to operate your account, comply with legal obligations, carry out identity verification, process transactions and, where you have given your consent, send you marketing communications. You may withdraw consent to marketing at any time by contacting [email protected].
10. Intellectual Property
All content on fairspin-casino-uk.com, including but not limited to logos, graphics, text, software and game content, is protected by intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use the website solely for personal, non-commercial purposes. You must not reproduce, distribute, modify or exploit any content from this website without prior written consent from Fairspin Casino.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Fairspin Casino shall not be liable for any indirect, incidental, special or consequential losses arising from your use of the website or any service, including but not limited to loss of data, loss of profits or business interruption.
Fairspin Casino’s total liability to you in connection with any single event or series of related events shall not exceed the total amount deposited by you in the 12 months preceding the event giving rise to the claim.
Nothing in these Terms and Conditions shall limit or exclude our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any matter in respect of which it would be unlawful to limit or exclude liability.
12. Complaints and Dispute Resolution
12.1 Complaints Procedure
If you have a complaint regarding any aspect of our service, please contact our customer support team in the first instance:
- Email: [email protected]
- Telephone: +44 161 850 2394
- Post: 25 Ducie Street, Manchester M1 2JW, United Kingdom
We aim to acknowledge all complaints within 72 hours and to resolve them within 28 days. Complex cases may take longer, and you will be kept informed of progress.
12.2 Alternative Dispute Resolution
If your complaint cannot be resolved to your satisfaction through our internal procedure, you have the right to refer the matter to an Alternative Dispute Resolution (ADR) provider approved by the UK Gambling Commission. Details of the applicable ADR service will be provided to you if your complaint remains unresolved following the internal process.
12.3 UK Gambling Commission
You also have the right at any time to contact the UK Gambling Commission directly at gamblingcommission.gov.uk if you believe that we are operating in breach of our licence conditions.
13. Amendments to These Terms
Fairspin Casino reserves the right to amend these Terms and Conditions at any time. Where changes are material, we will endeavour to provide reasonable notice to registered players via email or an on-site notification prior to the changes taking effect. Your continued use of the website following the publication of any amendments constitutes your acceptance of those changes. If you do not agree with the amended Terms, you should close your account before the changes take effect.
14. Suspension and Termination
14.1 Termination by You
You may close your account at any time by contacting our support team. Any real-money balance remaining in your account at the time of closure will be returned to you following a final verification check, provided no pending investigations are ongoing.
14.2 Termination by Fairspin Casino
Fairspin Casino reserves the right to suspend or permanently close your account, at its sole discretion and without prior notice, where:
- You have provided false or misleading information during registration or at any subsequent point.
- We have reasonable grounds to suspect fraudulent activity, money laundering or any other unlawful conduct.
- You have breached any provision of these Terms and Conditions.
- We are required to do so in order to comply with a legal or regulatory obligation.
In circumstances where an account is closed due to confirmed fraud or material breach of these Terms, any balance held may be withheld and the matter referred to the relevant authorities.
15. Severability
If any provision of these Terms and Conditions is found to be unlawful, void or unenforceable by a court of competent jurisdiction, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.
16. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Cookie Policy and any specific bonus or promotional terms, constitute the entire agreement between you and Fairspin Casino with respect to your use of this website. They supersede all prior understandings, communications and representations, whether written or oral.
17. Contact Information
For any queries relating to these Terms and Conditions or the operation of your account, please contact us using the details below:
- Email: [email protected]
- Telephone: +44 161 850 2394
- Address: 25 Ducie Street, Manchester M1 2JW, United Kingdom